Chapter 1
In the opening chapter, justification is presented for why the identification of moats is important. Just as a longer lasting appliance is more valuable than one that breaks down soon after purchase, so too is a company with a moat more valuable than one without.
Companies with moats generate economic profits (as measured by returns on capital or excess returns on capital) for longer stretches than those without moats. For example, consider tow companies with identical financials, but where one has a moat and the other doesn’t. The company without the moat will see their financials erode over time as competition challenges their market position, whereas the company with the moat will keep on earning strong returns.
Investors must therefore learn to recognize and understand moats so they can avoid the erosion of capital that can occur when investing in a company that sees its financials deteriorate because it has no moat.
Chapter 2
This chapter is about some pitfalls investors fall into when trying to identify moats. Not all examples of high market share and strong returns on capital are signs of a moat! Investors must be able to recognize the difference.
For example, Chrysler practically had a license to print money when it came out with the minivan in the 1980s. But there was no structural characteristic that kept competitors from coming out with “me too” products that eroded Chrysler’s profits.
Commodity products are another example of this. A supply/demand imbalance can make commodity producers look like “moat” companies for a while, but the lack of moat makes profit margin erosion likely. The author describes the relatively short boom and bust period for the ethanol production industry as an example.
Management effectiveness can also fool investors into believing a company has a moat. But one can’t predict how long a manager will stay at the helm. Absent a competitive advantage, a company will revert to being an average performer eventually if it has no moat.
Any time a company does not have a structural advantage, profitability is bound to be eroded. In the next four chapters, Dorsey describes the four categories of competitive advantage that investors should look for to help them find companies with moats.
Chapter 3
Intangible assets are the first of the four sources of competitive advantage that Dorsey argues investors should look for. Such assets include items such as brands, patents and regulatory licenses that can’t be physically touched, but that are valuable nevertheless. But this is a challenging category to understand and excel in. Brands can lose their luster, patents expire and can be challenged, and government licenses can be revoked at any time.
First, it’s important to realize that a brand only creates a moat if it increases the customer’s willingness to pay or increases captivity. After all, brands are expensive to maintain (requiring investments in marketing etc). Sony is an example of a brand without a moat, as most buyers compare their electronics purchases on price and features. But Tiffany is an example of a firm with a brand, as Tiffany can sell the exact same rock as another jeweler, but for a significantly higher price.
Patents also confer an advantage, but the sustainability of a competitive advantage based on patents is hard to predict. A firm that is successful based only on a few patents faces a high risk that competitors will challenge those patents, and/or the company will suffer when the patents expire. The only time patents represent a truly sustainable advantage is when the firm has a proven ability to innovate and constantly build upon its patent portfolio
Chapter 4
This chapter is about the second category of competitive advantage: switching costs. When switching costs are high, firms are able to charge existing customers a little bit more than they otherwise could, and this often leads to strong returns on capital.
Switching costs come in a variety of flavours, from tight integration with a customer’s business to high retraining costs. Dorsey uses a multitude of examples to illustrate how prevalent high switching costs are.
For example, deposit account turnover rates at US banks are just 15%. Not only does it take a chunk of time for a customer to switch accounts to a competing bank, but there is the added stress of a potential missed bill payment or absent pay-cheque as a result of the switch, keeping most customers locked in with their bank.
Some individual examples are cited, including Intuit, with its QuickBooks software. While strong competitors such as Microsoft may try to erode its space, the competition is mostly unsuccessful, as a business that has already entered its data into QuickBooks is unlikely to be willing to change to a competing software program unless there is a very compelling reason.
Oracle databases don’t just lock in data but also customers. To switch out of Oracle, not only would a customer have to incur the expense of moving all of the data itself into a competing database, but also alter all of the software programs (e.g. web programs) that access these databases.
One group of industries noticeably absent from the discussion on switching costs are consumer-oriented segments such as retailers and restaurants. This is because it’s very easy for a consumer to shop for clothes at a different store or drive a few miles to save a few cents a gallon on gas.
Chapter 5
This chapter is about the network effect. Some products or services increase with the number of users. It’s a simple concept, but rare and powerful. Dorsey argues that only 2 companies in the Dow 30 benefit from network effects, but this advantage propels them to high returns on capital.
Dorsey introduces the concept of nonrival goods; that is, goods that can be used by more than one person at a time. For example, you can only use one tractor at a time, but you can use a Windows program at the same time as someone else. It is these kinds of goods/services that enable network effects.
Again a number of examples are offered to illustrate this advantage. American Express has millions of merchants supporting its card-paying system, which encourages more card holders, which encourages more merchants to become Amex customers. Microsoft’s Windows and Office user bases make it difficult for a competing program, even if it offers better features, to compete. Who wants to produce document files and PC programs that Office and Windows users can’t use? eBay, several exchanges, and Western Union are also examined for their network effects and their vulnerabilities
Chapter 6
Cost advantages are explored in this chapter. Cost advantages can come from cheaper processes, better locations, unique assets and greater scale. The next chapter is devoted to the important scale advantage, while this chapter focuses on the first three cost cost advantages.
In theory, process advantages shouldn’t exist for long, as competition should figure out ways to copy incumbents. But in practice these advantages can last a long time. Dell (with PCs) and Southwest Airlines are examined to understand why competition was unable to replicate their efficient processes for many years.
Location-based advantages are more durable than process-based ones because locations are much more difficult to duplicate. This can occur frequently in commodity-based businesses, where transportation costs are high relative to product costs.
Finally, unique assets are a catch-all category. An example of a unique asset providing a cost advantage is an easy-to-extract-from (relative to the competition) oil resource.
Chapter 7
This chapter is about the powerful scale advantage. When considering this advantage, it’s important to evaluate a firm’s size relative to the competition. Scale advantages occur most when fixed costs (vs variable costs) form a larger part of an industry’s cost structure.
To illustrate this advantage, Dorsey describes the trucking industry. The cost of trucks and the salaries of drivers and the fuel required for a particular trip can be seen as fixed costs. The company that has more customers along the route, however, can spread these large fixed costs across higher revenues, thus benefiting from a competitive advantage.
A number of examples are described to illustrate this advantage in action. Darden supplies 650 restaurants with fresh seafood at lower costs because of the number of locations it services; Stericycle collects and disposes of medical waste, and is 15 times larger than its nearest competitor; Sysco, Fastenal, Coke, Pepsi and Diageo all benefit from strong distributor networks that lower costs.
Chapter 8
Moats don’t last forever. NYSE specialists, Kodak, and newspaper companies all had moats at one time, but no longer do. This chapter is about how to get an early read on a weakening competitive advantage.
The author gives a number of examples of companies that lost their moat, describing why this occurred and therefore what early warning signs investors should look out for. This includes technological change, the concentration of a customer base (e.g. consumer product companies faced with consolidating and therefore large retailers), and growth into areas where a company does not have a competitive advantag
Chapter 9
Convinced that you should be investing in moats in order to generate a strong return with low risk? If so, you will need to know how to find companies with moats, and that’s what this chapter is about.
The first thing to realize is that not all industries are created equal; some are more conducive to having companies with moats than others. Dorsey cites the asset management industry as one where moats are easy to find, but the auto parts industry as one that is not conducive to moats.
Similarly, Dorsey argues that software firms tend to have moats where hardware firms don’t, as software has to be integrated with other pieces of software, leading to high switching costs. Many moats exist in telecom, where favourable regulatory structures (outside the US) or niche markets protect incumbents.
Dorsey goes on to describe the economics (and moat potential) of a number of industries including restaurants, retail, b2b, industrial, utilities and more. Once you think you have found a company with a moat, check its historical returns using ROIC, ROA and ROE to see if the numbers bear out your thesis.
Chapter 10
It’s important to distinguish between companies that derive strong returns because of their managements and those that do so because of they have economics moats. When it comes to companies with economic moats, managements don’t matter as much as you may think. Competitive advantages are rooted in structural characteristics that can’t be altered much in the near-term.
The author quotes Buffett: “When management with a reputation for brilliance tackles a business with a reputation for bad economics, it is the reputation of the business that remains intact.”
Dorsey’s advice is clear: bet on the horse, not the jockey. A wide-moat company managed by a mediocre manager will generate better returns on average than a no-moat company managed by a superstar.
Chapter 11
Dorsey now brings it all together in this chapter, taking the reader through the multi-step process of determining whether a company has a moat. First, he looks for returns on capital; if a company hasn’t proven it has a moat with strong returns, you probably don’t want to pin your hopes on it.
Second, he tries to identify the moat, and determine whether it will continue or is subject to erosion. Finally, he attempts to ascertain how strong the moat is and whether it is likely to last a long or short time.
After discussions of each company, Dorsey concludes that Deere, Arch Coal, and Fastenal have moats (of varying degree, however) while Martha Stewart Omnimedia, Hot Topic and Pier 1 do not.
Chapter 12
Though a great deal of emphasis has been placed thus far on identifying companies with moats, investing is not as simple as buying the companies with the largest moats. This is because the price you pay for a stock is critically important to your future investment returns.
Valuing a company is difficult, as a company’s value is tied directly to its future economic performance, which is unknowable! Instead of figuring out what a company is worth exactly, therefore, Dorsey argues that all that is required is determining that the company is trading for less than what it’s worth.
To do this, Dorsey recommends estimating the company’s current free cash flow and reverse-engineering the growth rate the market is implying for the company based on the company’s market price. If your growth rate estimate is larger than that of the market, it may make sense to buy.
Chapter 13
The author discusses more valuation tools to help the investor determine if a company is undervalued. Dorsey first discusses the price to sales ratio, but warns investors to avoid making comparisons between firms in different industries, as margins can vary substantially by industry.
The second tool Dorsey recommends is the price to book ratio. But it’s important to understand the nature of the assets that make up book value. Specialized equipment or intangibles may have no redeeming value, whereas brand names that aren’t included in book value may. Nevertheless, book value may have a lot of meaning for financial or real estate firms, for example.
Finally, Dorsey concludes this chapter by introducing the price to earnings and price to cash flow ratios. However, readers are warned that earnings and cash flow can be volatile from year to year, and therefore investors should look at a number of years worth of data in order to estimate what the company is likely to be able to earn in the future.
Chapter 14
In this the final chapter, Dorsey tackles the difficult subject of when to sell. Dorsey argues that there are only four right reasons to sell. Before you sell, the answer to one of the following questions must be a yes:
1) Did you make a mistake?
2) Has the company changed for the worse?
3) Is there a better place for your money?
4) Has the stock become too large a portion of your portfolio?
Unfortunately, we anchor ourselves to price and have a hard time selling at a loss even when it may be justifiable (based on the questions above) to sell. The author suggests a way to avoid anchoring: when you buy a stock, write down the reasons you bought it. If the company takes a turn for the worse, pull out your reasons and see if your reasons for buying are still intact.
Finally, avoid selling simply for price. Just because a stock has dropped does not mean you should sell!